1. Agreement to Terms
By accessing or using the Scent & Soul website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Products and Pricing
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. All prices are displayed in Indonesian Rupiah (IDR) and include applicable taxes.
3. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. Payment must be received in full before order processing begins.
- Orders are confirmed via email
- We accept major credit cards, bank transfers, and e-wallets
- Prices are final at the time of purchase
4. Shipping and Delivery
We ship to addresses within Indonesia. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. Please review our Shipping Policy for detailed information.
5. Returns and Refunds
We accept returns of unopened products within 14 days of delivery. Products must be in original condition and packaging. Refunds will be processed to the original payment method. Please review our Returns Policy for complete details.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Scent & Soul and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.
7. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate information and to update your information as necessary.
8. Limitation of Liability
Scent & Soul shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount you paid for your order.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes shall be resolved in the courts of Jakarta, Indonesia.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us at legal@scentandsoul.com or Jl. Sudirman No. 123, Jakarta Pusat, 10220, Indonesia.